Site photos & visitsLive
Site photos and a booked visit, before you even call
Site photos and visit booking let customers attach up to 5 site photos and book a measuring visit on a live calendar, right in the quote form, off by default.
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Up to five site photos
The customer adds photos of the wall, terrace or driveway to the request. Optional or required, your choice.
Safe to accept from anyone
Every photo is checked as a real image and re-encoded, which strips metadata such as the GPS location.
A visit booked against real slots
The customer picks a date and sees only the open slots in your calendar, so nothing gets double-booked.
Confirmed without a phone call
The customer gets a confirmation e-mail with a calendar invite, and your team is notified straight away.
How it works
In 5 steps
- Turn on site photos in Settings → Quote form, as optional or required, up to 5 photos.
- The customer attaches photos of the terrace, wall or driveway in the request form; each one is checked server-side (it must decode as a real image, not a disguised file) and re-encoded, stripping metadata like GPS location.
- Turn on measuring visits and pick which showroom or location handles home visits.
- The customer picks a date in the request form, sees real available slots pulled from your calendar, and confirms an address.
- The visit is booked immediately (a confirmation email with a calendar invite goes to the customer, and your team gets notified) no phone call needed to find a slot.
See it with your product
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Photos and visits adds two optional fields to the configurator's quote request form (up to 5 site photos, checked and re-encoded for safety, and a measuring-visit slot booked straight from a live calendar with a confirmation invite) both switched off until a merchant turns them on.
What it is
Beyond size, colour and options, two things usually decide whether a quote is accurate: what the site actually looks like, and whether someone has measured it. This feature lets the customer supply both at request time instead of you chasing them for photos afterwards or scheduling a visit by phone.
Why it matters for an installer
A photo of the actual wall or terrace, attached to the request, often answers the question a site visit would otherwise be needed for, or tells you immediately that a visit is unavoidable. A visit booked straight into a real calendar slot means no back-and-forth over email trying to find a time that works, and no double-booking. Both are off by default, so this only appears for merchants who want it, and only for products where it makes sense.
| Request only | With photos and visits on |
|---|---|
| “Can you send a photo of the wall?” by email, later | Photo attached to the request, already checked and resized |
| Visit scheduled by phone, back-and-forth | Visit booked on the spot against real availability |
| No record of what was asked | Confirmation email + calendar invite (visit.ics) sent automatically |
Where this fits
Requests with a booked visit are excluded from the unanswered-request follow-up, since the visit is the next step. Photos and visit details show on the quote record and on the production sheet for the workshop. See it in context on verandas or pergolas, check pricing, or book a 30-minute walkthrough.
Questions, answered
Still deciding? We'll walk you through it with your own product.
Book a walkthroughAre photos required to submit a request?
Only if you set them to required in Settings. The default is off, and when enabled you choose optional or required.
What happens to the photos: are they safe to accept from anyone?
Every photo is decoded and validated as a real image (not an SVG or disguised file), resized, and re-encoded server-side, which strips EXIF data including GPS location before it’s stored.
How does the customer know what slots are available?
The form queries your showroom’s real calendar for the selected date and shows only open slots. No slot can be double-booked.
Can I offer visits for some products and not others?
Yes. It’s a per-shop setting tied to a specific showroom location, so you choose which products or request flows include it.
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